​Privacy Policy – Dolce Vita Flowers

This Privacy Policy outlines how Dolce Vita Flowers collects, uses, and protects your Personal Information in compliance with the General Data Protection Regulation (GDPR) and other applicable laws. By using our website and services, you confirm that you have read and understood this policy.

1. Information We Collect

We collect the following types of Personal Information:

a. Information You Provide Directly

When you interact with us (e.g., placing an order, contacting us), you may provide:

• Name, email address, phone number, and other communication details.

b. Information Collected Automatically

When using our website, we may collect:

• Aggregated browsing data, device information, session heatmaps, IP address, browser type, operating system, and clickstream activity.

c. Information from Third Parties

We may receive data from third-party services, including:

• Security providers for fraud detection.

• Social media platforms (e.g., username, profile information) when logging in with social accounts.

• Advertising and analytics partners to enhance service delivery.

 

2. Use of Personal Information

We use your Personal Information to:

• Fulfill orders and provide customer support.

• Improve and optimize our website and services.

• Monitor and manage ad campaigns.

• Detect and prevent fraudulent activities.

 

3. Log Files

We follow standard practices for collecting log file information, including IP addresses, browser types, ISP details, and referring/exit pages. This data is used for analyzing trends, managing the site, and enhancing user experience.

 

4. Cookies and Tracking Technologies

We use cookies to:

• Store user preferences.

• Analyze website traffic and usage.

• Personalize content based on user behavior.

You can disable cookies in your browser settings; however, this may affect website functionality.

 

5. Sharing of Personal Information

We do not sell your Personal Information. We may share data with trusted third parties, such as:

• Payment processors and delivery partners.

• Advertising networks for personalized content.

• Legal authorities, if required by law.

 

6. Third-Party Privacy Policies

Our Privacy Policy does not extend to third-party websites, services, or advertisers linked on our site. We encourage you to review their policies for more information.

 

7. Data Retention

We retain Personal Information only as long as necessary to fulfill the purposes described in this policy or as required by law.

 

8. Your GDPR Rights

Under GDPR, you have the right to:

• Access your data and request corrections.

• Request data deletion ("Right to be Forgotten").

• Object to data processing or withdraw consent.

• Lodge a complaint with a data protection authority.

To exercise your rights, contact us at dolcevitaflowershop@gmail.com.

 

9. Consent

By accessing and using our website, you consent to the terms of this Privacy Policy.

 

10. Changes to the Policy

We reserve the right to update this policy. Changes will be posted on our website with the revised effective date.

If you have questions or concerns, please contact us at dolcevitaflowershop@gmail.com.

This version ensures clarity, compliance with GDPR, and includes essential elements like data retention and user rights, which are particularly important under EU regulations.